Last updated: October 2025
At Olja, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit olja.me, make a purchase, or interact with us through our digital platforms.
By using our website, you agree to this Policy and our use of cookies as described below.
Olja, Olja Jelenc s.p.
Nova pot 29, 1351 Brezovica pri Ljubljani, Slovenia
Email: [email protected]
We are responsible for the collection and management of your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Slovenian law.
We may collect the following categories of data:
We use your data to:
We never sell your personal data.
Our website uses cookies to function properly and to improve your browsing experience.
You can manage or disable cookies at any time in your browser settings. For more details, see our Cookie Policy.
We may share your data only with trusted service providers who help us operate our business, such as:
Each provider processes your data in compliance with GDPR and uses it only for the agreed purpose.
Under the GDPR, you have the right to:
To exercise your rights, contact us at [email protected].
We will respond within 30 days of receiving your request.
We keep your personal data only for as long as necessary:
We use secure SSL encryption and reliable hosting to protect your data from unauthorized access, loss, or disclosure.
Online payments are processed securely via PayPal — Olja does not store or access your card details.
We may update this Privacy Policy from time to time.
Any changes will be published on this page with a revised “last updated” date.
We encourage you to review it periodically.
For any questions or privacy-related requests, please contact:
Olja, Olja Jelenc s.p.
Nova pot 29, 1351 Brezovica pri Ljubljani, Slovenia
Email: [email protected]
You can return or exchange items that are unworn and unwashed with original product tags attached within 14 days from the date your order was delivered.*
Final Sale items cannot be returned or exchanged. Final Sale items include: gift cards, and items tagged final sale on our website. Other exclusions may apply.
Return Shipping: Customers are responsible for return shipping charges. Paid shipping fees will not be refunded. Refunds will only be applied to the original form of payment. Returns/exchanges can only be done in the country of purchase.
*Our Right to Reject Your Purchase/Return, or Cancel An Order: The sale of products and fulfillment of orders at Olja e-commerce site is contingent upon product availability and discretion in managing inventory. Olja explicitly reserves the right (in its sole discretion) to limit, decline, or reject any sales, returns, and orders for any reason, without being liable for any damages or costs, except for repaying any amount received from the customer in relation to such sale or order.
We use cookies to make our site work and to improve your experience. See our Privacy Policy.