Effective Date: 16.10.2025
At Olja (olja.me), we value your privacy and are committed to protecting your personal data.
This policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Who We Are
Olja is an independent brand based in Slovenia, dedicated to creating timeless, minimalist designs that reflect natural beauty and authenticity.
Our website address is: https://olja.me
For privacy-related inquiries, you can contact us at:
[email protected]
2. What Personal Data We Collect
We may collect and process the following information:
- Identity & Contact Details: your name, email, phone number, billing and shipping address.
- Order Information: details of the products you purchase and payment confirmations.
- Technical Data: IP address, browser type, and device information (for site performance and security).
- Communication Data: any messages or emails you send to us.
We do not collect or store payment card details — all payments are processed securely through trusted third-party providers (e.g., Stripe, PayPal).
3. How We Use Your Information
Your personal data is used to:
- Process and deliver your orders.
- Communicate with you regarding your purchase or inquiries.
- Improve our website experience and customer service.
- Send you updates, special offers, or newsletters (only if you opt in).
4. Legal Basis for Processing
We process your personal data under:
- Contractual necessity: to fulfill your order.
- Legitimate interest: to improve our services and prevent fraud.
- Consent: for newsletters or promotional emails.
5. Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations (for example, tax and accounting purposes).
6. Sharing of Data
We may share your information with trusted partners who help operate our business, such as:
- Payment processors
- Shipping providers
- IT and hosting services
These parties only receive the data necessary for their service and are required to keep it confidential.
7. Cookies
Our site uses cookies to enhance your browsing experience.
You can adjust your browser settings to refuse cookies or be notified when they are being used.
For more details, please visit our Cookie Policy.
8. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Object to processing
- Request a copy of your data (data portability)
To exercise your rights, contact [email protected]
9. Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure.
10. Updates
This policy may be updated from time to time to reflect changes in law or our practices. The latest version will always be available on this page.
Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Olja
Ljubljana, Slovenia
[email protected]